The most full‐scale multi‐channel platform in market.

We bring people and companies closer.

We transform the ways to attend your client into better and faster.

WhatsApp, Telephony, Instagram and Web chat: all these channels of communication, only one platform.

Efficient management

of franchise service

The prominence your franchise needs and the experience your associate deserves.

Efficient management

of franchise service

The prominence your franchise needs and the experience your associate deserves.

Escallo App

Have you ever thought having the attendance operation in one simple click?

With escallo app it's possible to manage the chat's attendance waiting line and telephone from wherever you are, browsing in an uncomplicated and intuitive way. Easiness for those who don't want to waste time!

Boost your

CLINIC attendance by using Escallo

More stragical, rentable and productive attendance with Escallo.

Boost your

CLINIC attendance by using Escallo

Escallo
EVERYBODY WINS |

Thumb: Escallo: Intelligent attendance and humanized in the same platform.
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Escallo as a business strategy

Health

• Automatically confirmation of agenda

• Submission of image procedures, pdf, video or audio

• Automated satisfaction feedback

• Monitoring and evaluation with quality

Education

• Automating charging

• Communication and announcements en mass

• Prioritization of registration

• Multiple channels to communicate

Internet
provider

• Recuperates missing calls

• Safe unblocking by voicebot

• Interactive menu by voice or text

• Auto identification, recognizing the client

• Calls background and NPS

Call center

• Scalable service

• Client's journey is monitored

• Personalized performance indicators

• Process tracking system

• Integration with a diverse numbers of administration softwares

BE OMNI! BE OMNI! BE OMNI!

Escallo is programmed to attend your business needs. Request your current service diagnosis and get to know the optimization possibilities for your business with Escallo.

Click the link below and chat with us by Whatsapp.

What's the meaning of being omni?

It means having all the channels of communication reunited in only one platform, regardless of any channel the client decides to communicate.
ícone - custo

Reduce the service prices, and work with more efficient staff

ícone - atendimento integrado

Integrated service/attendance no matter the channel of communication

ícone - jornada do cliente

Monitor your client's journey

ícone - experiências

Create memorable experience

ícone - vendas

Stop losing sales

ícone - 24 horas

Availability 24/7

ícone - lgpd

Accordance with LGPD

ícone - produtividade

More productivity, less idleness

ícone - autoatendimento

Self‐attendance

Escallo's intelligent technology

is present in both sources: voice  and    text.

Voice / Call
  • Automatically retrieves the missing calls.
  • Voicebot.
  • Waiting lines administration.
  • Prioritization of the most rentable attendance.
  • Calls background.
  • Voice/locution for URA.
WhatsApp
  • Interactive buttons.
  • Personalized menus.
  • Submission of files like audios, photos, videos and pdf.
  • Self-attendance.
  • Requirement of service.
  • Auto SAC.
Social Networking
  • The social networking's inbox with personalized menu and totally interactive.
Chat
  • A personalized menu for your business.

Escallo's intelligent technology is present in both sources:
voice and text

  • Automatically retrieves the missing calls.
  • Voicebot.
  • Waiting lines administration.
  • Prioritization of the most rentable attendance.
  • Calls background.
  • Voice/locution for URA.
  • Interactive buttons.
  • Personalized menus.
  • Submission of files like audios, photos, videos and pdf.
  • Self-attendance.
  • Requirement of service.
  • Auto SAC.
  • The social networking's inbox with personalized menu and totally interactive.
  • A personalized menu for your business.

ACCESS A HUGE AND ROBUST REPORTS CENTER TO BASE YOUR DECISIONS ON DATA

Imagem ilustrativa referenciando o painel de controle do Escallo BI
Monitor the quality of missing calls
Verify the waiting line/list
Evalue the attendant's efficiency
Get a feedback after every single attendance
Check in real-time the service level
Identify the attendence's flow problem

With Escallo, you retake the control of attendance.

THE COMPANIES WHICH TRUST US

Transformer connections

18 millionsis the number of active and receptive calling via Escallo*
60 millionsMessage between companies and their clients via Escallo*
3 thousandagents connected*
325 thousandextracted reports*
18 millionsis the number of active and receptive calling via Escallo*
60 millionsMessage between companies and their clients via Escallo*
3 thousandagents connected*
325 thousandextracted reports*

*based on: july - october, 2022

QUESTIONS AND ANSWERS

Escallo is for all those businesses that provide customer service and need to improve their channels of communication.
More than a tool, Escallo is a strategic solution for your business. You can put together all the channels of communication in the same interface, from social networking to telephone and Whatsapp. Further, you have all the devices and instruments to administrate your team work in real‑time and remotely by using Escallo App; you are able to monitor client service; retrieve calls, send documents, get client's feedback and much more.

Instagram, Facebook, Whatsapp, Google Message, Telegram, Chat Web and Telephony.

Escallo enables you to personalize your communication according to the tone your audience is used to. Besides, is also possible to create interactive and dynamic functions or buttons, send images, audios, videos and pdf files.

Yes, it is. You can use Escallo in the channels you prefer, however, we are sure that the improvement and progress in your clients journey will stimulate the use of this tool in all center.

Of course it is. escallo is totally adjustable, being able to join other tools.

Escallo App

Your client service closer to you!

Available to iOS and Android

Captura de telas do aplicativo para celular do Escallo

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